Contact Us

Last updated: 13 September 2026

Need help with a product, order, delivery, return or payment? Contact the NeedNCart support team using the details below.

Email: dropshippingbythecafe@gmail.com
Phone: +91 90151 23260
Business address: B-2/1 Jitar Nagar, Delhi 110051, India

When contacting us

Please include your order number, the name and phone number used at checkout and a short description of the issue. For damaged, defective, wrong or incomplete items, include clear photos and, preferably, an unboxing video.

Response and grievance handling

We aim to respond to normal support requests within 1–2 business days. Customer grievances will be acknowledged within 48 hours and we will aim to resolve them within one month, subject to the nature of the matter and applicable law.

Legal business name: The Cafe
Complete business/return address: B-2/1 Jitar Nagar, Delhi 110051, India
Grievance Officer: The Cafe Support

Security reminder

NeedNCart support will never ask for your OTP, UPI PIN, card PIN or account password.