Last updated: 27 September 2026
Prepaid orders only
NeedNCart accepts prepaid orders only. Cash on Delivery (COD) and pay-on-delivery are not available. Complete payment using an available method displayed at checkout. Orders are released for fulfilment after successful payment confirmation.
Payment issues
If payment is debited without an order confirmation, email us with the transaction reference and checkout email address. Check your inbox and spam folder before paying again to avoid duplicate orders.
Cancellation and changes
Email us immediately with your order number and the subject “Cancellation – [order number]”. We will try to stop or amend the order before it is released to the supplier for fulfilment. Once supplier processing begins or dispatch occurs, cancellation or modification may no longer be possible. We confirm the result by email; a request is not confirmation of cancellation.
Approved refunds
For approved cancellations, refunds go to the original payment method and are generally initiated within 7 days of approval. Bank processing may take additional time. If we cannot fulfil an order and cancel it, payment for the unfulfilled order is refunded.
After dispatch
Contact us about delivery problems or return requests. Do not send an unapproved return or assume that refusing delivery automatically cancels the order. Please read our Returns, Refunds & Replacement Policy.
Nothing here removes rights promised on an earlier order or remedies available under applicable law.
Email support
Email dropshippingbythecafe@gmail.com with your order number and checkout email address. We aim to respond within 1–2 business days. Never share an OTP, UPI PIN, card PIN or password.